This Privacy Policy provides you with details about the manner in which your data is collected, stored and used by us. The information found on this website is conceptual and not a legal offering. The promoter reserves the right to change, alter, add or delete any of the specifications mentioned herein without prior permission or notice. You are advised to read this Privacy Policy carefully. This Privacy Policy protects consumers providing information through our Websites and stores and is not designed to protect business information. By using our Website or providing information to us at our stores, you consent to the collection and use of your personal information. We collect information from you when you register on our site or fill out a form. Any data we request that is not required will be specified as voluntary or optional. When filling out a form on our site, for any of the above-mentioned reasons, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website.
We may collect personal identification information from Users in a variety of ways, including, but not limited to:
When Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.
This privacy statement is applicable to website and applications (mobile and hybrid, hereinafter referred to “applications”) of DHPL. This Privacy Policy applies regardless of whether you use a computer, mobile phone, tablet, or television or any other media or computer resource to access our Services. It also applies to those who register on our website/applications in connection with use of our services, or whose data DHPL otherwise receives in connection with its services. It is important that you read the Privacy Policy carefully because whenever you use our website/applications, your Personal Data will be processed (if at all) in accordance with this policy.
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer)
The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.
DHPL does not collect Personal Data about individuals except when such individuals specifically provide such data on a voluntary basis. Upon such voluntary disclosure of Personal Data, we may further verify, collate or receive data about you from publicly and commercially available sources (as permitted by law), which we may combine with other data we receive from you. We may also receive data about you from third-party social networking services if you are already connected with those services.
Note: If at any time you would like to unsubscribe from receiving future emails from us, simply respond to the email received letting us know the same & we will have you taken off from our database.
We use Personal Data to provide you with solutions you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, assess your interest in our services, inform you about offers, products, services, updates, customize your experience, detect and protect us against errors, fraud and other criminal activity, enforce our terms and conditions, etc.
We may also use your Personal Data to send you offers regarding various services/facilities which DHPL or its group companies may, from time to time, launch. Your consent will be taken before we send you any such communication.
We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at DHPL. Since the surveys will be optional, any Personal Data you provide will be voluntarily given by you. All such data shall be transmitted and stored by us in an encrypted manner in accordance with all applicable laws to ensure the secrecy and confidentiality of the Personal Data and such Personal Data shall not be shared or used except as contemplated herein.
Because we continue to develop our Website and take advantage of technologies to improve the services we provide, our policies will change over time. We encourage you to refer to this Privacy Policy from time to time to stay tuned of our most current privacy policy practices. If you are a registered user of our Websites, we may notify you by email of material changes to our Privacy Policy using the most current email address you have provided to us. Your continued access and use of our Websites will constitute your acceptance of any changes or revisions to our Privacy Policy. The Users hereby acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of changes/modifications.
We implement a variety of security measures to maintain the safety of your personal information when you submit a request or enter, submit, or access your personal information.
These security measures include: password protected directories and databases to safeguard your information.
We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personal visitor information may be provided to other parties for marketing, advertising, or other uses.
Some of our Web pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect data about Web site activity. Some cookies and other technologies may serve to recall Personal Data previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser [if you allow] that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
DHPL makes sure at all times to implement reasonable security practices and procedures (such as managerial, operational, physical and technical) for the purpose of protection and safeguarding of your Personal Data as the same is of vital importance to DHPL. At DHPL, we are strongly committed to protecting the personal and financial information that you submit to us.
DHPL shall ensure to safeguard the security and confidentiality of any data you share with us. Any of your personally identifiable data obtained by us shall not be used or shared other than for the purposes to which you consent. However, despite our utmost efforts to protect your Personal Data, DHPL cannot warrant the security of any data you transmit to us through our online services/ applications. By accepting this Privacy Policy, you accept that such transmission of your Personal Data is done at your own risk.
Lastly, you are requested to help us protect your data privacy by maintaining the secrecy of the username and password you use for any of our Services.
By using this Site, the Users record their acceptance of this policy as may be modified from time to time. The Users are advised not to access this site if they do not agree to our privacy policy. The above mentioned privacy policy shall be applicable for the information and data collected by our call centers as well.
DHPL shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. DHPL does not store any Credit\ Debit card details. Any other personal and sensitive Personal Data shared by you which is not asked by DHPL during registration, either mandatorily or optionally; accounts to willful and intentional furnishing; and DHPL will not be liable for breach of such information.
Please note that this Privacy Policy does not create any contractual or other legal rights in or on behalf of any party, nor is it intended to do so.
Please note that DHPL retains all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all data provided on or via this web site/applications (including all texts, graphics and logos).
