We may collect personal identification information from Users in a variety of ways, including, but not limited to:
When Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer)
The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.
DHPL does not collect Personal Data about individuals except when such individuals specifically provide such data on a voluntary basis. Upon such voluntary disclosure of Personal Data, we may further verify, collate or receive data about you from publicly and commercially available sources (as permitted by law), which we may combine with other data we receive from you. We may also receive data about you from third-party social networking services if you are already connected with those services.
Note: If at any time you would like to unsubscribe from receiving future emails from us, simply respond to the email received letting us know the same & we will have you taken off from our database.
We use Personal Data to provide you with solutions you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, assess your interest in our services, inform you about offers, products, services, updates, customize your experience, detect and protect us against errors, fraud and other criminal activity, enforce our terms and conditions, etc.
We may also use your Personal Data to send you offers regarding various services/facilities which DHPL or its group companies may, from time to time, launch. Your consent will be taken before we send you any such communication.
We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at DHPL. Since the surveys will be optional, any Personal Data you provide will be voluntarily given by you. All such data shall be transmitted and stored by us in an encrypted manner in accordance with all applicable laws to ensure the secrecy and confidentiality of the Personal Data and such Personal Data shall not be shared or used except as contemplated herein.
We implement a variety of security measures to maintain the safety of your personal information when you submit a request or enter, submit, or access your personal information.
These security measures include: password protected directories and databases to safeguard your information.
We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personal visitor information may be provided to other parties for marketing, advertising, or other uses.
Some of our Web pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect data about Web site activity. Some cookies and other technologies may serve to recall Personal Data previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser [if you allow] that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
DHPL makes sure at all times to implement reasonable security practices and procedures (such as managerial, operational, physical and technical) for the purpose of protection and safeguarding of your Personal Data as the same is of vital importance to DHPL. At DHPL, we are strongly committed to protecting the personal and financial information that you submit to us.
Lastly, you are requested to help us protect your data privacy by maintaining the secrecy of the username and password you use for any of our Services.
DHPL shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. DHPL does not store any Credit\ Debit card details. Any other personal and sensitive Personal Data shared by you which is not asked by DHPL during registration, either mandatorily or optionally; accounts to willful and intentional furnishing; and DHPL will not be liable for breach of such information.
Please note that DHPL retains all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all data provided on or via this web site/applications (including all texts, graphics and logos).