Welcome to Quintessence, a company whose business goals are aligned with yours, from the fee to the service configuration. These are exciting and challenging times for the Revenue Cycle Management (RCM) business. Healthcare provider expectations have skyrocketed. A tightening regulatory and reimbursement framework on one side and cost pressures from your customers on the other, squeeze your margins. There couldn’t be a better opportunity for us to help you make headway. We have all the tools, the management expertise and the end-to-end engagement model to make it happen. We even help you take on future challenges, viz. costs savings, technology, performance guarantees, or sharing in your risks.
While most offshore outsourcing companies rest content as back-office process vendors promising cost savings, they are unsuitable growth partners. Quintessence in contrast is a partner whose solutions dovetail into your processes, systems and financial layers. We partake in your risks while building and deploying the service and technology solutions your business demands. This approach binds our goals, even as it helps us walk your path and win new business.
We have on board a core management team with over 125 man years of experience in RCM. Our powerhouse of experts specialize in operations, technology, coding, solutions, business intelligence and customer service. Our executive team is a combination of internally nurtured leadership, and carefully chosen, laterally-acquired talent. Our depth and width of experience in various specialties and software, rises far above our size. It is deployed across billing systems, specialty and state.
Quintessence is an SOC II Type I, HIPAA-compliant organization. Privacy & Security: Our processes and systems are HIPAA Legislation-compliant, and safeguard PHI. All PHI that Quintessence accesses is stored within the United States, in data centers that are SOC2Type2-compliant, or on client’s servers. Our staff-level computing resources have no storage or file sharing capabilities. We are a 100% paper-less, printer-less, copier-less operation, with all facilities access-controlled, using biometrics. All access to PHI is role-based, monitored, tracked and recorded. All delivery centers are under 24×7 CCTV surveillance.
Quintessence takes PHI seriously. So all data that we access to operate our technology platforms is de-identified so PHI is masked or scrambled. This algorithm of deidentification and reidentification is built by Quintessence and is completely hosted in the US within customer networks. This gives our client peace of mind that PHI resides safe within their networks whilst exploiting the best technology options provided by Quintessence.
To build and deliver services and technologies that our customers will find useful, economical and powerful. To delight our current and prospective customers with innovative and ingenious solutions to their everyday business challenges.
To be regarded as the best-choice partner for healthcare organizations looking to enhance the competitiveness, efficiency and productivity of their operations.
Foster an environment of trust, sharing, rewards and integrity, amongst stakeholders and the community. Value relationships with all our partners, employees and customers. Respect and command respect in each of our engagements. Enable a work culture that encourages team effort, ownership, conflict resolution and responsibility, for the well-being of every stakeholder and our environment.
2nd Floor, Module 21 & 23 140 Rajiv Gandhi Salai, Chennai 600 113, India
16192 Coastal Highway, Lewes, Delaware, 19958
DC2-DC4, DC8-DC10, ELCOT SEZ Aerodrome Post, Coimbatore 641 014 T: + 914222970199
S. F. No. 558 / 2, Udayampalayam Road Near Nava India Bus Stop, Coimbatore 641 028 T: + 914222970199