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AR Caller

Position : AR Caller Lateral
No. of Positions : 15
Specialty : AR Operations
Location : Chennai
Objective : To perform audits as per SLA from client perspective

Roles & Responsibilities:
• Perform pre-call analysis and check status by calling
• Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post call analysis for the claim follow-up
• Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

Desired Candidate Profile

• 3 years experience is must, with an in-depth understanding of the AR / Denial processes, and competence in one or more billing software. Willingness to work continuously in night shifts
• Passionate performers will advance faster in their careers, allowing them to take on leadership or SME roles.

Perks and Benefits:
• Competent Salary
• Performance Bonus
• Cab Allowance
• Food

Contact:

Recruiter: Barani
eMail: [email protected]

Job Category: AR Caller Voice / Blended
Job Location: Chennai

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