Customer Stories

Some of our most compelling, innovative, result-oriented stories with dramatic results, operating in challenging business environments. These stories remind us those who visit this page, that the indomitable spirit of man always yearns to fly beyond. Success is never a one-time fix. It’s all about discovering newer peaks every time you conquer the previous one.

Mask Group

Healing the Healers: Quintessence Revitalized a Minnesota FQHC’s Bottom Line

A Federally Qualified Health Center (FQHC) in Minnesota has been a cornerstone in providing healthcare services to underserved communities for over two decades.

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Prescribing Precision: How Codessence Cured Revenue Woes in an Oncology Practice

Read how a Washington-based oncology practice tackled Coding and billing complexities and revenue loss by implementing our ML-based coding platform.

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How QBOT stemmed hemorrhaging margins in the Wound Care specialty

Read how QBOT combined technology and some enterprise, to solve the front end malaise of the Wound Care specialty, overcome by eroding margins and competitiveness.

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Masters in Radiology Coding

Read how offering an unfair advantage our customers, has enabled us both to acquire new wins faster than ever before. The average size of the new business went up by 23%.

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Newest and Fastest.

Read how we had to navigate a tough sales process by taking a high risk route, only for that very route to open up additional avenues not anticipated.

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Your risks are ours too.

Read how we lent a extra hand to pull a project out of the woods for our customer.

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Make something great, greater.

How we pushed the bar up on performance when it was seemingly beyond our reach in the first place.

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Build. Operate. Transfer. Support.

A multi-specialty billing company with nationwide customer base and multiple delivery centers across the US and offshore intended to set up captive capabilities in India. Find out how we were able to increase the benchmarks on productivity and build a rugged training module.

Mask Group

Partnering for skill, partnering for size

A large IT services organization approached us to help them construct a proposal to win a large DME billing business. Here’s how we solutioned the challenge.

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A upside story in facts and figures

Our client won a bid for billing and technology services from a 350-doctor multi-specialty group in the Midwest. Here’s how Quintessence helped it’s customer make an impact, with hard facts and numbers.

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Top 3 in 4 years flat

The partnership goal was to power into the industry Top 3 in seven years. It was to be achieved through cost savings and performance improvement. A focussed, multi-wave strategy was set in motion.

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Speed is the new big

This client partner is a prominent player in the diagnostic and orthopaedic segments, in the Midwest region. They were fighting a Fortune 20 company for market share in one segment, and faced pricing pressure from their customer base on the other. This was squeezing margins by 12%, when Quintessence was called in to arrest margin erosion and then build capabilities to expand the customer base.

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