Our services are designed modularly so you can either pick them all, or select processes which need additional resources.
As responsible partners for your revenues, we will handle all functions – from the patient encounter to reimbursement, as detailed:
Not all of your business processes may need a partner’s support. Depending on the pain areas to be resolved and the need for additional resources, you may choose to offshore only a few areas and retain other processes in-house.
Quintessence can address your specific needs and demonstrate process-level benefits. Together we define metrics and SLAs for every process, and show linkages to reimbursement.
Customers benefit from a buffet of measurable approaches that provide visibility to savings, outcomes and effectiveness.
On such buffet-style picks, the compensation paid to Quintessence is on a per transaction basis (per chart / line item, etc.), or per FTE / per hour basis.
We agree on productivity norms, so you don’t pay for resources we don’t use, or for our inefficiencies. There are no hidden fixed costs or commitments.