Nirmal Kumar Rajachandran

Chief Executive Officer & Co-founder

Raghunathan Nerur

Chief Operations Officer & Co-founder

Giridharan Srinivasan Tirupathi

Chief Technology Officer & Co-founder

Anitha Balasubramanian

Subject Matter Expert & Director

Ashok Menon

Sr. Vice President Sales, Marketing, Transition and Customer Service

Nanda Kumar Rajendran

Vice President Operations

Vijay Kumar Subburaj

Vice President Business Excellence

Nirmal Kumar Rajachandran

Chief Executive Officer & Co-founder

Nirmal has been single-minded in his focus , on mastering the RCM business. Stints in investment banking, software product implementation, systems integration and managing large client relationships, has endowed Nirmal with a rare depth of business understanding and an array of solution possibilities.

At Quintessence, Nirmal channelises his passion for designing solutions around every customer business need, by front-ending teams involved in crafting high-performance engagements for complex business scenarios, with a long-term view. His storehouse of experience has contributed to numerous solution design and implementation projects, undertaken for multi-software, multi-specialty environments. The knowledge transfer processes set by him are still a template for industry-best practices, and are even adopted by many competitors.

As a relationship manager par excellence, Nirmal has managed large marquee relationships successfully; helping customers reach their profitability goals. Nirmal is a B. E. from Madurai Kamaraj Univ., an MBA from Anna Univ., and an expert in Oracle Financials from Oracle Corp.

Keenly interested in football, aquariums and gardening, Nirmal is an Arsenal fan. Watching his favourite football team play live at their home stadium in London, is on his bucket list.

Raghunathan Nerur

Chief Operations Officer & Co-founder

Raghu is a sought-after RCM industry veteran, with a keen eye for process vulnerability and technology adoption. Over his 35-year career, Raghu has created, mentored and managed world-class delivery teams, that consistently stand out for customer service, productivity and quality. Raghu’s forte has been managing complex and large engagements across locations. As a SAP professional, he has overseen the implementation for a billion-dollar enterprise, during which his expertise in the finer nuances of process management were honed.

At Quintessence, Raghu guides the operations and business-enabling functions and oversees service delivery, quality and actualizing client SLAs. Providing healthcare process engineering and consulting expertise for process efficiency, Raghu is the spark for many of Quintessence’s billing and coding automation endeavours. He is an ardent proponent of technology as a means to enhance RCM outcomes. He has demonstrated reduced ramp-up times and increased productivity, thereby reducing costs.

Raghu manages teams that have set new benchmarks in RCM productivity and cost control. This has transformed the organisation into a seamless adjunct of the customer’s own organisation, and enhanced customer value.

Raghu is a B. Tech from IIT Madras and PGDBM from IIM Calcutta. As an active social worker, Raghu teaches underprivileged children in Government schools.

Giridharan Srinivasan Tirupathi

Chief Technology Officer & Co-founder

Giri is a person in whom creativity, accountancy and technology coalesce. His unique understanding of the healthcare business is aptly reflected in the software products he creates. With over 18 years of experience in the US healthcare industry, Giri’s accomplishments are too numerous to mention.

At Quintessence, Giri’s creative perspective has helped create technologies for some of the most complex problems.

In the offshore outsourced RCM business, Giri has built medical billing software and numerous interfaces like a claims workflow management system, deployed across multi-level relationships; a paper EOB conversion to 835 engine; and a rule builder / denial eliminator for practices and hospitals, that have transformed the offshore delivery model.

In the payer space, Giri has designed and built a complete claim processing platform for HMO, catering to Medicare, Medicaid and commercial plans.

Giri is currently finishing a masterpiece of a software, aimed at billing and coding productivity enhancement, that is PMS agnostic. He has harnessed the power of ML, AI and RPA, to build a software environment that we trust will set the tone for a new level of service delivery, accuracy and cost.

Giri is a Chartered Accountant from ICAI, and an Oracle Financials expert from Oracle Corp.

When not creating software, Giri can be found cycling or belting out his favourite tunes.

Anitha Balasubramanian

Subject Matter Expert & Director

Anitha is a medical coding veteran who has managed healthcare coding operations for over 20 years. She was amongst the first certified coders outside the United States, and has experience managing very large coding teams cross multiple physician specialties, inpatient coding and HCC programs. An active participant in mentoring educational forums and coding circles, Anitha is a prominent participant in AHIMA and AAPC conferences and seminars.

At Quintessence, Anitha is involved in supporting the creation of technologies to improve training and productivity ramp-up of coders. She has personally trained and managed over 1000 coders across specialties, and is currently spearheading the transition of Quintessence and its customers, to a highly accurate and automated coding platform.

As a domain contributor, Anitha has created the ML-based intelligent coding system for Codessence. Her deep understanding of the coding requirements for Radiology groups, has enabled her configure the same in Codessence. Anitha’s specialties include: Professional and Facility Coding – Emergency Department Coding, General Surgery, Radiology, Anaesthesia, Radiation Oncology, Internal Medicine, MS-DRG (inpatient coding). Anitha is a B. Com. from Madras Univ., a CPC from AAPC, and a CCS from AHIMA.

Anitha’s personal hallmarks include being a passionate multi-cuisine chef and an ardent connoisseur of Indian classical music.

Ashok Menon

Sr. Vice President Sales, Marketing, Transition and Customer Service

Ashok has spent over 16 years in the medical billing business, managing billing operations, transitions, customer service and solution design, especially with a technology component. His work with very large healthcare organizations and industry leaders has been focussed on designing and delivering high-impact, high-quality solutions.

At Quintessence Ashok is responsible for customer relations, curation of solutions, implementation and customer service. Significant highlights of Ashok’s accomplishments include designing of a complex workflow solution using an interface approach, integrating multiple systems and stakeholders, for one of the largest medical billing companies. The solution reduced time to file from around seven, to less than two days; while its interface facilitated charges being billed out quicker, resulting in faster cash flow.

Ashok is an MBA from Madras Univ. and a cricket aficionado. He dreams of owning his own cricket team in the near future.

Nanda Kumar Rajendran

Vice President Operations

Nanda is a life sciences specialist, pharmacist, and coder by training and experience. Having worked on outpatient facilities, office visits, surgery and imaging centers and labs, Nanda’s versatility in coding gives him an edge in managing end-to-end revenue cycles and outcome-driven assignments. He is a master at drilling open coding denials and possesses a deep knowledge of medicine.

At Quintessence, Nanda manages hundreds of coders and billers, overseeing the nuts and bolts of the operations, across locations. Nanda is B. Sc. Microbiology, a CPC from AAPC, an ICD-10 specialist and an AHIMA-certified Trainer.

A lover of nature and farmer by passion, Nanda spends weekends growing paddy and sugarcane on his own farms.

Vijay Kumar Subburaj

Vice President Business Excellence

Over his 18-year career in the US healthcare industry, Vijay has managed operations at various levels and support services. His achievements include supporting the migration of 30+ billing clients, equivalent to approximately 1000+ FTEs.

At Quintessecne, Vijay has spearheaded several transition management initiatives onsite, for KT, SLA-setting, process improvement and technology deployment. Actively handling ground-up building of operations at multiple delivery locations, is his forte.

Rising ground up from an AR follow up agent, Vijay went on to lead a delivery location of 800 billing and coding staff. He today handles large operation teams dealing with multiple scopes; on varying operational and pricing models. This apart, Vijay has also starred in quality, business enablement and MIS functions

Vijay is a B. Sc. Mathematics from Madras Univ. and Master of Computer Applications from Bharathidasan Univ. He is trained on EPIC systems in the US, and is an expert at diverse billing software.

Weekends find Vijay actively involved in social work.He is an avid movie buff and a keen basketball player.